The short answer

1-800-GOT-JUNK? is a national franchise with a Cleveland-area location in Independence, serving Cleveland and a long list of suburbs. It prices mainly by how much truck space your junk takes, offers free in-person estimates, and has a curbside "Flex" option. JunkRabbit publishes flat prices per item, or per truck-fill tier, shown before you book from a photo or an online item list: sofa $126, queen mattress $103, fridge $164, 1/4 truck $241. Both are legitimate ways to buy junk removal. Which fits depends on your job.

Side by side

JunkRabbit1-800-GOT-JUNK?
Pricing modelFlat price per item or truck-fill tier, publishedVolume pricing; curbside Flex option
How you get a pricePhoto or online item picker, instantFree in-person estimate, or Flex online
Carry-outAny floor, no stairs feeFull-service, plus curbside Flex
Hours7 days, 8am to midnight24/7 phone line
Same-dayBook by 4 PMAsk them
Local baseVetted, insured local haulersIndependence, OH location

Coverage overlaps a lot. 1-800-GOT-JUNK? lists Cleveland plus suburbs such as Westlake, Shaker Heights, Beachwood, South Euclid, Mentor, North Royalton and Medina. JunkRabbit covers all of Cuyahoga County plus nearby Lake, Geauga, Lorain, Medina and north Summit communities.

When flat item pricing helps

If you know what is going, a per-item price gives you a firm number without a visit. That suits a lot of Cleveland jobs:

  • A washer and dryer from the basement: $133 + $128 = $261.
  • A sofa from the upstairs of a double: $126.
  • A queen set and frame after a move: $143 + $68 = $211.
  • A dead chest freezer and a dehumidifier: $146 + $77 = $223.

The price is the same from the first floor or the third, and it only changes if you approve.

When volume pricing helps

For a big mixed pile, pricing by space can be simpler than listing items. JunkRabbit also has truck-fill tiers for this: 1/4 truck $241, 1/2 truck $431, 3/4 truck $587, full truck $732. You still get the price before booking, from photos.

A Cleveland Heights attic full of boxes, or a Collinwood garage that hasn't seen a car in years, is tier territory. So is most of an estate. A full truck plus a 1/2 truck for a big old house: $732 + $431 = $1,163.

How a JunkRabbit booking runs

  1. Price. Take a photo of the item or the pile, or pick items from the list online. The flat price appears before you book.
  2. Window. Choose a 2-hour arrival window, any day from 8am to midnight. Book by 4 PM for same-day.
  3. Paperwork. If your building needs a certificate of insurance, ask for it. It's emailed within 1 hour.
  4. Carry-out. The crew takes everything from where it sits, whether that's a basement, an attic or the upstairs of a double. No stairs fee.
  5. Disposal. Included. We recycle whatever we can and try to donate usable items when local charities accept them.

If something on the day differs from the photos, the price only changes if you approve it.

Cleveland-specific things to ask either company

  • Basements. The city's median home was built in 1941 and most have basements. Confirm there is no extra charge for carrying up.
  • Doubles. If you are on the upper floor, confirm the price covers the carry down the rear stairs.
  • Buildings. Downtown, Warehouse District and University Circle buildings often require a COI. JunkRabbit emails one within 1 hour.
  • Winter. From mid-November to early February, lake-effect snow can slow access. Ask how they handle it. JunkRabbit runs 7 days a week with 2-hour arrival windows.
  • Bulk week items. If it is renovation debris, an appliance with refrigerant, or electronics, the City will not take it at the curb. Confirm the hauler will.

Three jobs to price both ways

If you want a fair comparison, describe one of these to both companies and compare the final numbers.

  • Upstairs double, Detroit–Shoreway: sofa, queen mattress and box spring, and a dresser down the rear stair. JunkRabbit: $126 + $143 + $126 = $395.
  • Parma bungalow basement: chest freezer, washer, dryer and a dehumidifier. JunkRabbit: $146 + $133 + $128 + $77 = $484.
  • Tremont bathroom gut: cast-iron tub, toilet and vanity from the second floor. JunkRabbit: $185 + $64 + $69 = $318.

Ask each company whether the number includes carry-out from where the items are, disposal, and any stairs or same-day charge.

JunkRabbit price list highlights

ItemFlat price
Sofa / Couch$126
Sectional Sofa (3-Piece)$185
Mattress — Queen$103
Mattress + Box Spring Set$143
Refrigerator (Standard)$164
Water Heater (Tank)$131
Upright Piano$364
Hot Tub / Spa$390
Construction Debris$120

Order minimum $100. No stairs fee, no same-day surcharge, no sales tax line.

Try both

The simplest way to decide is to get a price from each for the same job. JunkRabbit's takes a couple of minutes on the instant quote: a photo or a few taps, and you see the number. Compare it on the same basis, carry-out to carry-out, with disposal included.

For other options in the area, see 1-800-GOT-JUNK alternatives in Cleveland.

Frequently asked questions

Is JunkRabbit cheaper than 1-800-GOT-JUNK in Cleveland?

It depends on the job. The simplest way to know is to get a price from each for the same items. JunkRabbit shows a flat price before you book, such as $126 for a sofa.

Where is 1-800-GOT-JUNK based in the Cleveland area?

Its Cleveland-area location is in Independence, Ohio.

Does JunkRabbit do in-person estimates?

You get a flat price from a photo or by picking items online, so you do not need to wait for a visit.

Do both companies carry items out from inside?

Both offer full-service removal. 1-800-GOT-JUNK? also offers a curbside Flex option. JunkRabbit carries from any floor with no stairs fee.

What is JunkRabbit's minimum?

$100 per order.

Does JunkRabbit add sales tax in Cleveland?

No. There is no sales tax line on a JunkRabbit pickup. The flat price shown is the total, with the $100 order minimum.